Payment and delivery:
Select the product and click the "buy" button. Fill in the fields and click "pay online":
- Telephone
- Promo code (if available)
Choose any convenient payment method:
1. ApplePay
2. GooglePay
3. Visa / MasterCard
4. BinancePay
5. CryptoPay
6. LiqPay
Within 1 minute after payment, the system automatically sends the key to the e-mail address specified in the payment form. If the email is not in the "Inbox" folder, check the "Spam / Promotions / Mailings" folders.
In the letter you will receive:
License key
Link to the official distribution
Detailed instructions and accompanying information
We draw your attention to the fact that the system of sending licenses operates automatically and 24 hours a day.
Delivery of boxed versions:
When purchasing the boxed version of the product, the order will be sent by the "Nova Poshta" courier service on the next working day. Delivery throughout Ukraine is free!
Guarantee:
The warranty is provided as part of the warranty obligations of the vendor and the product right holder and is provided either indefinitely or on a subscription basis in accordance with the terms of the license. The online store "Xsoft.com.ua" provides indefinite technical support for any product purchased on our website. For technical support, you can contact our technical service or the technical support of the vendor of the purchased product.
Exchange and return:
All licenses are validated online on a Microsoft server, so keys are activated 100% of the time. If the activation does not happen for some reason, you need to take a photo of your PC screen showing the key number, software version and error message, and send it to the e-mail address specified in the letter with the activation key or to the online technical support chat. Technical support responds to requests within 10-15 minutes during working hours and always successfully resolves any issues.
If you purchased an electronic license key and want to return it - this procedure is impossible, according to the resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172, since digital licenses are included in the list of goods that cannot be exchanged (returned) if they do not satisfy consumers for any reason. Link to the law on the implementation of certain provisions of the Law of Ukraine "On the Protection of Consumer Rights": https://zakon.rada.gov.ua/laws/show/172-94-п#Text
Named licenses, corporate named licenses, licenses issued for a legal entity or an individual - are not subject to return or exchange.